SR_105 – Kathy’s Vookish Shop

Customer data

Kathy's Vookish Shop

82a Würzburger Strasse, 97209, Veitshöchheim

Katharina Becker

kathys_bookish_shop@web.de

Telephone: '+4917656779986

Reason

Miscellaneous items

Working hours

holger.heinze@modico.com

02/06/2026...

16.5 -

22.25

03/06/2026...

8.5 -

9.5

Total AZ:

6.75 hours

Temp.: °C

Hum.: %

Neonjet XXL

SN: NRU51240

Colour type: Neonjet

Config: Ny NM WW CMYK

FW Start:

End of FW:

Next service:
(according to the service sticker)

Work history

Work carried out:

Parts from LS 23261549 and 23261523 have been fitted.

The pump was replaced under warranty and the faulty parts were taken away.

I accidentally knocked over the ink reservoir and 7 ink tubes started leaking. I cut off the tubes and reconnected them. I cleaned up the ink spill.

No nozzles are being printed. Suspected EPSON circuit board fault. The printer was working before it was put into use.

Time taken to fit the parts without the pump: 2.75 hours.

Installation warranty for the pump and troubleshooting following a new problem (no nozzle is delivering pressure).

Day 2: Further troubleshooting, but the fault remains unresolved. The EPSON board is suspected to be at fault. Spare parts need to be sourced.

Done:

Repair

Final selection:

Arrange a follow-up appointment; materials must be ordered

Kathy’s Vookish ShopKatharina BeckerPrinterNeonjet XXLNRU51240Parts from LS 23261549 and 23261523 fitted.
The pump was replaced under warranty and the faulty parts were taken away.
I accidentally knocked over the ink reservoir and 7 ink tubes started leaking. I cut off the tubes and reconnected them. I cleaned up the ink spill.
No nozzles are being printed. Suspected EPSON circuit board fault. The printer was working before it was put into use.
Time taken to fit the parts without the pump: 2.75 hours.
Installation warranty for the pump and troubleshooting following a new problem (no nozzle is delivering pressure).
Day 2: Further troubleshooting, but the fault remains unresolved. The EPSON board is suspected to be at fault. Spare parts need to be sourced.

Uploaded file:

(tbd) View service report (PDF)